Returns & Refunds
At Gel Nail Varnish we make every effort to describe and display every product as realistically as possible. We also understand that sometimes items you receive are not quite as you expected, and therefore we are proud to offer you 14 days to change your mind on any of your purchases from this website.
To qualify for this, the item(s) must be unopened, unused and in the same condition in which they were received.
When we receive the item/s back, our returns department confirm that everything is present and in it’s in original condition to ensure its eligibility for a refund/exchange. We will then process a refund/exchange as quickly as possible and you will receive an email to notify you when this has been processed. We process refunds and exchanges on the same working day we receive your item/s back.
You should return your item/s to us using Royal Mail Special Delivery or a similar recorded/ tracked service. This way the delivery is insured and traceable. You should also keep hold of your receipt for proof of postage.
Please note that customers are responsible for returns postage costs.
Returns and Exchanges address:
G N V
With your order you will receive an invoice, please include this with your return as this will enable a quick and easy refund/exchange transaction. Please add a note to this for your reason of return and whether you would like a refund or exchange.