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Privacy Policy

Privacy Policy

Introduction

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. All personal information belongs to you and we respect that. This privacy policy sets out your right to request that we delete, update, transfer or provide you with access to your personal information. Please also note that this Privacy Policy only applies to personal information obtained by us – not information collected from your interactions with third parties.


Who we are and how to contact us

Gelnailvarnish.co.uk is the UK’s leading online supplier of salon quality nail gel products.

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by:

Email: info@gelnailvarnish.co.uk
Phone: 0161 710 3125


Collecting your personal information

Generally, we collect your information when you decide to purchase items or sign up to our website. We also look at how customers use our website, so that we can offer the best possible experience. This is done through 3rd parties like Google Analytics.


The types of information we collect

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.


Your personal information is only used where lawful

We will only ever use your data lawfully and will never share you data with an unauthorised 3rd party.


-   Why we collect your personal information and how we use it

We do not store credit card details nor do we share customer details with any 3rd parties. Your information is only used to fulfil your order.

We also use your data to improve the service we provide to you. These include providing services that you have requested, offering you a personalised service or informing you of special offerings and events at www.gelnailvarnish.co.uk. We may also needs to use your data to contact you regarding information to process your order, returns or queries.


Sharing your information

We use third party platforms to manage and deliver customer relationship management (CRM); email marketing campaigns; online advertising, customer analytics, fulfilment of orders, delivery, returns, refunds, IT services; etc. In providing the services, your personal information will, where applicable, be used by the service provider on our behalf.

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Legal Compliance

In some instances we will be required by law to share your personal information with 3rd parties outside of Gel Nail Varnish.

We may use your personal information for legal compliance purposes and to enforce our legal rights. In such instances it will be necessary to share your personal information with external parties such as HMRC, The Police and public prosecutors or to comply with a court order. It is our legal obligation to do so.


How can I unsubscribe from marketing communications?

We love to have interactions with our customers and we never enjoy saying goodbye. However if you at any point no longer wish to hear from us anymore you can unsubscribe in a number of ways.

  • By clicking on the unsubscribe button on emails we send you.
  • Contact us via telephone or email.

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes


If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


How we use cookies and similar technologies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third party links and services

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Children

Our customers need to over 16 years old to create an account with us. We do not collect data on children. If as a parent or guardian you are concerned that your child has created an account with us please email info@gelnailvarnish.co.uk and will delete this data from our systems.


How long do we keep your personal information for?

We only keep your data for as long as it is required inline with the companies retention policy.

Changes to this Privacy Policy

We will make changes to our privacy policy from time to time. The privacy policy on our website is always our current policy and is used in accordance with our terms and conditions.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


Blocking cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What cookies do we use?

Sometimes we will advertise on 3rd party services such as Facebook and Instagram. We install tags to ensure the advertising spend we allocate is working. Each advertiser uses its own tracking cookie and the data take is not confidential or interchangeable.

Applications/Platforms that use cookies on our website.

Facebook - Advertising purposes

Yotpo - User experience purposes

Google - User experience purposes

GetClicky - Web Statistics

If you wish to delete the cookies off your browser simply visit www.aboutcookies.org. This will provide you with all the information you require. Please be aware that as this is a third party website we cannot be held liable for the information it contains.

As stated above we will change our privacy and cookie policy in accordance with the law. We would advise customers to check back frequently to view any changes or updates.


For any questions regarding our privacy policy, please email info@gelnailvarnish.co.uk.